The IT labour market continues to tighten and companies find it difficult to attract and retain talent but the shortage of IT staff is expected to be less intense at the end of next year. Compensation is the No 1 driver for IT talent attraction and retention, according to marketing and research firm Gartner´s survey of 18 000 employees in the first quarter.
“The critical IT skills shortage being felt across the globe is expected to abate by the end of 2023 when the corporate drive to complete digital transformations slows down and there has been time for upskilling and reskilling of existing staff”, Gartner says.
“However, in the near term, CIOs will be forced to take action to balance increased IT demand and dwindling IT staffing levels.”
“Technology service providers are increasing prices on IT to allow for competitive salaries. This is driving an increase in spending in software and services through 2022 and 2023. Worldwide software spending is expected to grow 9.6% to USD 806.8 billion in 2022 and global spending on IT services is forecast to reach USD 1.3 trillion.
The company’s research vice president, John-David Lovelock, says additionally, CIOs are using more IT services to assist in the lack of skilled IT staff.
“Tasks that require lower skill sets tend to be outsourced to managed service firms to alleviate staff time, while critical strategy work, which requires high-end skills unobtainable by many enterprises, will increasingly be fulfilled by external consultants,” Lovelock says.
Worldwide IT spending is projected to total USD4.5 trillion in 2022, an increase of 3% from 2021, according to Gartner’s forecast. While IT spending is expected to grow in 2022, it will be at a much slower pace than 2021 due to spending cutbacks on PCs, tablets and printers by consumers, causing spending on devices to shrink 5%.
“Inflation is top of mind for everyone. Central banks around the world are focusing on fighting inflation, with overall inflation rates expected to be reduced through the end of 2023. However, the current levels of volatility being seen in both inflation and currency exchange rates is not expected to deter CIOs’ investment plans for 2022,” Lovelock says.
“Organizations that do not invest in the short term will likely fall behind in the medium term and risk not being around in the long term.”
Gartner says price increases and delivery uncertainty, exacerbated by the Russian invasion of Ukraine, have accelerated the transition in purchasing preference among CIOs, and enterprises in general, from ownership to service — pushing cloud spending to 18.4% growth in 2021 and expected growth of 22.1% in 2022.
“Not only is cloud service demand reshaping the IT services industry, but it is also driving spending on servers to 16.6% growth in 2022, as hyperscalers build out their data centers.”
“Spending on data center systems is forecast to experience the strongest growth of all segments in 2022 at 11.1%. Cloud consulting and implementation and cloud managed services are expected to grow 17.2% in 2022, from USD 217 billion in 2021 to USD 255 billion in 2022, helping to drive the overall IT services segment to 6.2% growth in 2022.