More concern than excitement about AI use
Artificial intelligence is estimated to offer huge possibilities and the biggest US companies have spent $155 billion on AI development. But a new survey shows that Americans are much more concerned than excited about the increased use of AI in daily life. A majority want more control over how AI is used in their lives. “Far larger shares say AI will erode than improve people’s ability to think creatively and form meaningful relationships”, the survey by Pew Research Center says.
AI use offers positive options for companies but it also comes with risks. 62% of companies in North America, EMEA and Asia/Pacific have experienced a deepfake attack involving social engineering or exploiting automated processes, a survey by market research firm Gartner shows.
The Gartner survey shows that chatbot assistants are vulnerable to a variety of adversarial prompting techniques, such as attackers generating prompts to manipulate large language models or multimodal models into generating biased or malicious output.
29% of cybersecurity leaders said their organisations experienced an attack on enterprise GenAI application infrastructure in the last 12 months..
Key findings from the Pew survey:
- A majority of people are open to letting AI assist them with day-to-day tasks and activities.
- Most don’t support AI playing a role in personal matters such as religion or matchmaking. They’re more open to AI for heavy data analysis, such as for weather forecasting and developing new medicines.
- It’s important to be able to tell if pictures, videos or text were made by AI or by humans. Yet many don’t trust their own ability to spot AI-generated content.
“53% say AI will worsen people’s ability to think creatively, compared with 16% who say it will improve this. An identical share (16%) says AI will make this skill neither better nor worse.
The report says that people are relatively more optimistic about AI improving problem-solving: 29% of adults say it will make people better at this skill. Still, a larger share (38%) says AI will make this worse.
But people are uncertain. Between 16% and 20% say they aren’t sure about whether AI will have a positive or negative impact on these human skills.
Overall, people continue to be wary about its broader impact:
- 50% say they’re more concerned than excited about the increased use of AI in daily life, up from 37% in 2021.
- 10% are more excited than concerned.
- 38% say they’re equally excited and concerned.
57% rate the societal risks of AI as high, compared with 25% who say the benefits of AI are high.
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