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People online more rude during pandemic

Survey: people online more rude during pandemic

Online civility has declined during the pandemic, according to a study by Microsoft. Teenagers and adults in 18 countries said perceptions of online civility have deteriorated  with respondents in Poland, Philippines, Italy, Germany and Hungary reporting the sharpest net-negative sentiment, writes Jacqueline Beauchere. The company’s global digital safety advocate, in a blog post.

Respondents in 82% of the 22 countries surveyed said online civility was net-worse one year into the pandemic.

It is the sixth year that the company makes a yearly study of online civility. Full results will be made available on international Safer Internet Day on February 8, 2022.

  • “People are taking out their frustrations online” was up seven percentage points to 67%;
  • “People are less tolerant” edged up to 59% from 54% last year; and
  • 54% of respondents said they had experienced or witnessed more personal attacks and negative comments this year compared to 53% in 2020.

Good news is in declines in the spread of false and misleading information (60% in 2021 vs. 67% in 2020).

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