Too much royalty for BBC viewers
BBC is facing severe complaints for the company’s coverage of Prince Philip’s death with many viewers obviously thinking it was too much. The company had huge amounts of pre-prepared programming honouring the deceased. Popular shows on Friday evening, like EastEnders, Gardeners’ World and the final of MasterChef, were removed. So was also England women’s football team playing France.
The changes of Friday evening schedules were met with complaints from viewers, saying it was too much about the Prince Philip and royalty. The Guardian reports that this led the BBC to open a dedicated form on its website to process all the complaints. The use of such form is a standard solution to deal with complaint volumes on a temporary basis, the newspaper reports. However, the BBC later took down the online form used for complaints. According to the Guardian at least 110,994 complaints were submitted.
Prince Philip died lunchtime on Friday and after all the changes of programming for the rest of the Friday, the BBC on Saturday at around 2 pm local time went back to planned scheduling.
The company normally publishes summaries of complaints every second week. Viewers were waiting to see what the company would do for the funeral on April 17.
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