39% of global knowledge workers will work hybrid by the end of this year, up from 37% in 2022. Only 9% of global knowledge workers will work fully remote, according to a forecast from marketing and research firm Gartner. In the US, 51% of knowledge workers will work hybrid and 20% fully remote. The number of remote workers is expected to continue to fall year over year.
Hybrid workers are defined as workers who work in the office at least one day a week. Fully remote workers are those working from home all the time. On-site workers are those who work on-site full time, not working at home at any time.
“Hybrid is no longer just an employee perk but an employee expectation. Many employees started to partially return to the office in 2022, but the hybrid workstyle will remain prominent in 2023 and beyond”, said Ranjit Atwal, Senior Director Analyst at Gartner.
“To adapt, employers have been implementing a human-centric work design – including flexibility, intentional collaboration and empathy-based management – which suits hybrid employees.”
The report says IT workers are more inclined to quit their jobs than employees in other functions as they look for greater flexibility, improved work-life balance and better career opportunities.
“CIOs can maximize retention and attraction of talent by resetting their employee value proposition with a more human deal.”
The report says that human-centric design requires a new set of principles, norms and thinking.
“Successful virtual workspaces will increase the ability to hire and bring together employees regardless of geographic location. Virtual workspaces provide potentially disruptive new alternatives to in-person meetings (and the associated travel) and to existing, virtual meeting solutions.”
Gartner predicts that by 2025, 10% of workers will use virtual spaces for activities such as sales, onboarding and working remotely.
“While all countries have increased their proportion of hybrid and fully remote work since 2019, the allure of fully remote and hybrid work varies significantly by country.”
“Japan employers are focused more on employees returning to the office full time compared with other employers around the globe. In Japan, the number of fully remote and hybrid knowledge workers will total 29% of its workforce in 2023.”
“In Europe, where face-to-face interaction remains a preference, the hybrid style of work is projected to increase in 2023. In Germany, fully remote and hybrid knowledge workers will account for 49% of the German workforce in 2023.”
“Given their cultural and vertical industry mix, the number of fully remote and hybrid knowledge workers in the U.K. will be on the rise over the same period.”
“The U.S. number of fully and remote and hybrid knowledge workers will account for 71% of the U.S. workforce in 2023. In the U.K., fully remote and hybrid knowledge workers will represent 67% of its workforce in 2023.”